Ideas Tool Refresh: Alpha Release

As part of our program to upgrade EngagementHQ’s tool suite, the Ideas tool provides a natural next step after surveys as we seek to implement our new participant front end (PFE) design system and tech stack.

What is the goal of the Alpha test?

• to gather initial feedback from internal teams and plan fixes before beta test & full customer release. Please use the Ideas tool to share suggestions/bugs and provide feedback via the survey link below.

How do I participate in the Alpha test for the refreshed Ideas tool?

1. Scroll down to the tool tab below, to view different Ideas board use cases: ' Prioritisation', 'Photo Competition' and 'Ideation',
   1. Each board will default to the current experience.
   2. To view the new look, click 'Future Tool;
   3. To switch back, click 'Current Tool'. Note: not all 'Current Tool' functionality is in 'Future Tool' yet, but you can post from 'Current Tool' and switch to 'Future Tool' to view what it might look like.
2. Post suggestions or bugs on the 'Alpha Test board'
3. Capture your feedback in a survey

FAQs

1. What is the scope of change?

• This change will include current Ideas functionality migrated to the new design system and tech stack with UX improvements.

2. What will I be able to test in the new look?

• Create a post, view comments, vote/unvote, scheduled voting, search, sort (defaults to 'Newest'; 'Discover' has been removed), report to moderator.

3. What can't I test just yet in the new look (currently in progress)

• Add an image to a post, edit/delete my idea, comment on others' posts, edit/delete my comments, share board/idea,
• moderation is currently turned off for Futureville, so you won't be able to report to moderator

4. What other differences might I notice?

• Further details on the change and what customers might expect are captured in the 'Ideas Tool Refresh' document.

5. What features will be made available in Beta test if all functionality is not available in Alpha testing?

• All features in the 'What can't I test' list will be available in Beta for customers to test

Customers who will most benefit:

• Admin users wanting to extend the Ideas board to meet different use cases with the removal of reference to 'Ideas' (eg photo competition, prioritisation)
• Participant users who provide feedback via the Ideas tool, especially via mobile

Overall Benefits:

• Improved participant experience for viewing, voting, and contributing with a more engaging and modern UI
• Accessible for more inclusive engagement
• Mobile first design, with improved performance.

We'd love to hear all your feedback prior to releasing to Beta

Thank you,

The Titans team.